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Order Placed
Once your order is received, we review your selected size, finish, and product details before preparing your confirmation.
Scout Modern Dog House - Design 042 is a premium indoor pet house designed to give a dog or cat a calm resting place while keeping the room warm, refined, and intentional.
Use it as a quiet pet nook in a living room, bedroom, entry area, or home office. The design is meant to feel like part of the home, not temporary pet clutter.
KEY DETAILS
BEFORE YOU ORDER
Pet house only. Pet bowls, toys, blankets, surrounding furniture, lighting, and room styling props are not included unless specifically stated. Natural grain, tone, texture, and handmade detail may vary slightly from the product images.
Checkout is processed securely by Shopify, and confirmation and tracking updates are sent by email.
For safer transit, some larger pieces may arrive in separate prepared sections and require light assembly. Any assembly is straightforward and limited to joining prepared parts.
Natural wood grain and tone may vary slightly; styling props are not included unless stated on the product page.
Clean with a soft dry cloth or a slightly damp cloth only.
Avoid harsh cleaners, soaking water, abrasive pads, and prolonged direct moisture.
Use coasters or felt pads for decor pieces to help preserve the satin finish.
Each piece is made to order.
Production typically takes 10-15 business days.
After production, shipping usually takes 7-14 business days depending on destination, carrier schedule, and customs clearance.
Most orders arrive within approximately 3-5 weeks from the order date.
If an item arrives damaged, please contact us within 48 hours with photos of the item and packaging so our support team can review the best resolution.
Your order is covered by a 1-year limited warranty for workmanship and structural issues under normal residential use.
For support, email support@havenandgrain.com with your order number, photos, and a short description.
Real homes, shared after delivery
Customer-shared photos help show scale, warmth, and wood character in everyday rooms before you order.
Confirmed first, crafted with care
Your piece is crafted only after your order is confirmed. Before production begins, we prepare a 3D confirmation so you can review the selected size, shape, proportions, and finish. Each piece is then carefully shaped, finished, inspected, and packed for oversized delivery as one complete sculptural form.
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Once your order is received, we review your selected size, finish, and product details before preparing your confirmation.
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Before production begins, we send a 3D confirmation so you can review the proportions, shape, and finish direction.
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Your piece is shaped and finished as a complete sculptural form, with no split seams, no reassembly lines, and no interrupted curves.
Your piece is carefully protected for oversized delivery, then shipped with tracking so you can follow its progress.
Production usually takes 10-15 business days. Delivery usually takes 7-14 business days depending on destination. Most orders arrive within 3-5 weeks.
Solid wood, sculptural form, clear support
Furniture should do more than fill a room. At Haven & Grain, each piece is designed to bring warmth, shape, and quiet presence into the home with materials and details that feel considered from every angle.
Each piece carries its own grain movement, tone, and organic variation. We focus on warmth, texture, and material presence, not flat mass-market furniture.
Your piece is made after purchase, not pulled from endless warehouse stock. This gives more room for careful production, finishing, inspection, and packing.
Rounded forms, natural grain, and grounded silhouettes help a room feel more collected, warm, and complete without overpowering the space.
From sizing questions to delivery updates, we keep the process clear. Our support team is available before you order.